IRIS benefits may be backdated if agency error causes unreasonable delay. In this case, the petitioner applied September 4 but did not complete verification until October 14, resulting in an enrollment date of November 1. Although the petitioner’s daughter testified that she “did not realize that the lack of verification would push the enrollment date out” and thought this should be better explained to people, ALJ Nicole Bjork concluded coverage could not be backdated.
This decision was published with support from the Wisconsin chapter of the National Academy of Elder Law Attorneys and Krause Financial.
Preliminary Recitals
Pursuant to a petition filed on November 20, 2024, under Wis. Admin. Code § HA 3.03, to review a decision by the Outagamie County Department of Human Services regarding Medical Assistance (MA), a hearing was held on January 2, 2025, by telephone.
The issue for determination is whether the agency correctly determined Petitioner’s MA enrollment date.
There appeared at that time the following persons:
PARTIES IN INTEREST:
Petitioner:
—
Respondent:
Department of Health Services
1 West Wilson Street, Room 651
Madison, WI 53703
By: Sydney Maertz
Outagamie County Department of Human Services
320 S Walnut St
Appleton, WI 54911-5985
ADMINISTRATIVE LAW JUDGE:
Nicole Bjork
Division of Hearings and Appeals
Findings of Fact
- Petitioner (CARES # —) is a resident of Outagamie County.
- On September 4, 2024, the agency received an application for MA from Petitioner.
- On September 24, 2024, the agency sent a notice to Petitioner requesting verification of a savings account ending in —, verification of CDs, and verification of VA Aid and Attendance amount. The notice stated that this verification was due by October 14, 2024.
- On September 27, 2024, the agency received the requested verification of VA Aid and attendance.
- On October 1, 2024, the agency received the requested verification of the savings account.
- On October 3, 2024, the agency received the requested verification of the CDs.
- On October 14, 2024, the agency contacted the ADRC for an enrollment date. This is the date that the respondent was deemed functionally and financially eligible.
- On October 31, 2024, the ADRC notified the agency of the enrollment date as November 1, 2024. Petitioner was enrolled in MA as of this date.
- Petitioner’s daughter filed an appeal on Petitioner’s behalf. She testified during the hearing that no one ever told her that if everything wasn’t received by October 1st, it would push the enrollment out to November 1st. She felt that there was not enough communication during the process and further stated that her mother cannot afford this. She would like enrollment to be effective October 1, 2024.
Discussion
The Include, Respect, I Self-Direct (IRIS) program is a Medical Assistance long term care waiver program that serves elderly individuals and adults with physical and developmental disabilities. IRIS is an alternative to Family Care, Partnership, and PACE—all of which are managed long term care waiver programs. The IRIS program, in contrast, is designed to allow participants to direct their own care and to hire and direct their own workers. The broad purpose of all of these programs, including IRIS, is to help participants design and implement home and community based services as an alternative to institutional care. See IRIS Policy Manual §1.1B, Medicaid Eligibility Handbook §28.1, et. seq. and 42 C.F.R. §441.300, et. seq.
The IRIS waiver application most recently approved by the Centers for Medicare and Medicaid Services (CMS) is available on-line at https://www.dhs.wisconsin.gov/iris/hcbw.pdf. See Application for 1915(c) HCBS Waiver: WI.0484.R03.00 – Jan 01, 2021. State policies governing administration of the IRIS program are included in the IRIS Policy Manual (available at http://www.dhs.wisconsin.gov/publications/P0/P00708.pdf), IRIS Work Instructions (available at http://www.dhs.wisconsin.gov/publications/P0/P00708a.pdf), and IRIS Service Definition Manual (available at https://www.dhs.wisconsin.gov/publications/p00708b.pdf).
In this case, Petitioner first applied on September 4, 2024. However, the application was missing required verifications. See Finding of Fact #3. The last verification requirement was received and processed on October 14, 2024. That was the date that the respondent was financially and functionally eligible. She could not have been enrolled prior to that time because financial verification is a required component of application approval. Once the application was approved, the agency contacted the ADRC for an enrollment date and Petitioner was enrolled effective November 1, 2024.
Petitioner is seeking backdated coverage of IRIS benefits to October 1, 2024. Petitioner’s daughter testified that she did not realize that the lack of verification would push the enrollment date out. She believes that this should be better explained to people that are applying. Petitioner’s daughter seemed to assume that applying on September 1, 2024, meant a guaranteed enrollment date of October 1, 2024. In reality, an applicant cannot be approved until they are determined to be both financially and functionally eligible. Further, there is no provision that would allow for backdated coverage. Per IRIS Policy 5.5B Enrollment Date, the IRIS program prohibits the payment of providers or participant-hired workers prior to the enrollment date. Thus, there is no policy or provision that allows for IRIS benefits to be backdated under these circumstances.
I understand the November 1, 2024 enrollment date creates a hardship for Petitioner. However, I have no power or authority to make an exception in this case or to disregard the rules. The administrative law judges in the Division of Hearings and Appeals must comply with established rules and regulations. We do not have the authority to create exceptions or to disregard that rule in the interests of fairness or equity. It is the long-standing policy of the Division of Hearings & Appeals that administrative law judges do not possess equitable powers. See, Wisconsin Socialist Workers 1976 Campaign Committee v. McCann, 433 F. Supp. 540, 545 (E.D. Wis. 1977). This office must limit its review to the law as set forth in statutes, federal regulations, and administrative code provisions. Under the rules noted above, financial verification is required in order to be enrolled IRIS. Financial verification was not established until November 5, 2024. Therefore, she could not be enrolled in IRIS. No regulation or rule allows for IRIS to backdate coverage.
Conclusions of Law
No regulation or rule allows for IRIS to backdate coverage and the Division of Hearings and Appeals has no equitable authority to backdate the coverage.
THEREFORE, it is
Ordered
That this appeal is dismissed.
[Request for a rehearing and appeal to court instructions omitted.]
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